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Privacy Policy

Effective Date: October 29, 2026

Wausau Weight Loss (“we,” “us,” or “our”) operates the website located at wausauweightloss.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site or contact us through it, how we use that information, and the choices you have.

This policy covers website use only. Health information we create or receive as part of your care is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our HIPAA Notice of Privacy Practices. If this Privacy Policy and our Notice of Privacy Practices ever conflict regarding your protected health information, the Notice of Privacy Practices controls.

Information We Collect

Information you give us

When you fill out a form on the Site, call us, or email us, we may collect:

  • Your first and last name
  • Email address
  • Phone number
  • Any details you include in your message, such as the reason you are contacting us

Please do not include detailed medical history, insurance numbers, or other sensitive health information in general contact messages or emails. Health information requested on our intake and onboarding forms is collected through a secure third-party form provider and is protected as described in our HIPAA Notice of Privacy Practices.

Information collected automatically

Like most websites, the Site may automatically collect certain technical information when you visit, including:

  • IP address and general location (city or region)
  • Browser type, device type, and operating system
  • Pages viewed, time spent on pages, and the website or search that referred you
  • Date and time of your visit

Cookies and Similar Technologies

Cookies are small text files stored in your browser. The Site may use:

  • Essential cookies that allow the Site and its forms to function and help protect against spam.
  • Analytics cookies (for example, Google Analytics) that help us understand how visitors use the Site so we can improve it. These tools report aggregated information and are not used to identify you personally.
  • Third-party content cookies set by embedded services such as maps, videos, or social media links.

You can block or delete cookies through your browser settings. If you block essential cookies, some parts of the Site, including forms, may not work correctly. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions and requests
  • Schedule consultations and appointments
  • Send appointment reminders or follow-up communications you have agreed to receive
  • Operate, maintain, secure, and improve the Site
  • Comply with legal and regulatory obligations

Text Messages and Phone Calls

If you provide your phone number, we may contact you by phone or text message about your inquiry or appointment. Message and data rates may apply. You can reply STOP to any text message to opt out, or HELP for assistance. Consent to receive text messages is not a condition of receiving care.

We do not sell, rent, or share mobile phone numbers or text messaging opt-in data with third parties or affiliates for their marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We share information only:

  • With service providers who help us run the Site and our office (such as website hosting, form processing, scheduling, and analytics providers), who are permitted to use the information only to provide services to us
  • When required by law, subpoena, or other legal process
  • To protect the rights, safety, or property of our patients, staff, or others
  • In connection with a merger, sale, or transfer of the practice, subject to applicable law

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information you submit. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep website inquiries only as long as needed to respond to you and for our normal business records, unless a longer period is required by law. Patient records are retained according to state and federal medical record requirements.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has submitted information to us through the Site, please contact us and we will delete it.

Links to Other Websites

The Site may link to other websites, including social media pages and review sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Your Choices

  • You may ask us to update, correct, or delete information you submitted through the Site by contacting us using the information below.
  • You may opt out of marketing emails using the unsubscribe link in the message, and out of text messages by replying STOP.
  • You may control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Wausau Weight Loss
3508 Stewart Ave.
Wausau, WI 54401
Phone: (715) 203-8790
Email: info@spinalaid.com